Modern business phones. Local Southern Utah service.
A cloud phone system that costs less than you'd expect, backed by local people you can actually reach. No on-site hardware to buy, no maintenance fees.
What every plan includes
- Cloud PBX, no on-site hardware
- Auto-attendant, mobile app, and call queues
- Keep your existing phone number
The InfoWest advantage
The phones come with the same thing your internet does: a local team that picks up.
True local support
Get help from your neighbors, right here in Southern Utah. We're always just a quick call away.
Simple, honest pricing
No hidden fees, confusing contracts, or annual pricing gimmicks. Just straightforward value.
Seamless switching
We handle everything to make your move easy, including porting your existing phone numbers.
Expert installation
Our professional team ensures your system is configured and tailored to your business needs.
Every feature a modern phone system should have
Business Voice is a complete communications platform. These nine get used the most, and the full list is below.
Auto-Attendant (IVR)
Greet callers with a professional menu to direct calls.
Mobile App & Webphone
Take your office line anywhere on your cell or computer.
Business SMS/MMS*
Send and receive texts from your business number.
Call Recording
Record calls for training, quality, and record-keeping. 3 or 12 month* storage.
Voicemail to Email
Get voicemails as audio files sent directly to your inbox.
Voicemail Transcription*
Read your voicemails instead of listening to them.
Call Queues & Ring Groups
Efficiently manage high call volumes for your teams.
Unlimited Calling
Call the US, Canada, and Mexico without per-minute charges.
Keep Your Number
We'll move your existing phone number over for you.
*Premium Feature
- Answering Rules Create custom rules for how calls are handled based on time of day or who is calling.
- Call Analytics View detailed reports on call volume, answer times, and user activity.
- Call Barge Allows a manager to listen in on a live call for training, or 'barge' in to assist.
- Call Forwarding Automatically forward calls to another number, like your cell phone.
- Call Logs Access a detailed history of all inbound, outbound, and missed calls.
- Call Park Place a call in a shared 'parking spot' for anyone in the office to pick up.
- Call Routing Intelligently direct incoming calls to the right person or department.
- Call Routing Failover Automatically reroutes calls to a backup number if your internet is down.
- Caller ID Routing Direct calls from specific phone numbers to a designated person automatically.
- Company Directory A dial-by-name directory for callers to easily find people.
- Custom Greetings Record or upload your own professional greetings for any scenario.
- Custom Hold Music Upload your own music or marketing messages for callers on hold.
- Dial by Extension Allows callers to connect directly to a specific extension.
- Dial by Name Lets callers find a person by spelling out their name on the keypad.
- Direct Extension Numbers Assign a unique, direct phone number to a specific user or extension.
- Email to Fax Send a fax directly from your email account by attaching a document.
- Fax to Email Receive incoming faxes as PDF attachments directly in your email.
- Hot Desking Allows employees to log into any compatible phone and use it as their own.
- Intercom Make a direct, one-way announcement to another user's phone.
- Multi-location Connect all your office locations under one seamless phone system.
- Number Blacklisting Block unwanted calls from specific numbers like spam or robocallers.
- Paging Make a one-way announcement to a group of phones simultaneously.
- Presence Monitoring See the real-time status (available, on a call) of your colleagues.
- Secure eFax A reliable and secure way to send and receive faxes online.
- Shared Line Appearance Allows a single phone number to be shared across multiple phones.
- Speed Dial Program frequently called numbers for quick, one-touch dialing.
- Text-to-Speech Greeting Type out your greetings and have them converted into a natural-sounding voice.
- 3-way conferencing Easily add a third person to any active call to create a conference.
- Time-Based Schedules Automatically change how calls are routed based on business hours.
- Unified Caller ID Ensure all calls show your main business number as the Caller ID.
- User Web Portal A personal web portal for every user to manage their own settings.
- Visual Voicemail See a list of your voicemail messages and manage them in any order.
Simple, flexible pricing for your business
Two plans, priced per user. Run the calculator for your real monthly number.
Business Voice
The plan most businesses pick. A dedicated line for every user.
$40*/mo
For the first user
$20*/mo
For each additional user
- Cloud PBX platform
- Dedicated line & extension per user
- Direct phone number for first user
- All standard features included
Business Voice Premium
Includes our Advanced Communication Suite for modern teams.
$45*/mo
For the first user
$25*/mo
For each additional user
- Everything in Business Voice, plus:
- Business SMS/MMS
- Voicemail Transcription
- Call Transcription
- Voice-Enabled IVR
- 12-Month Call Recording
Plan calculator
Estimate your monthly cost for either of our flexible plans.
Avg. cost per user
$24.00
Total monthly cost*
$120.00
*Prices do not include required taxes and fees, which vary by location and are computed at billing. The per-user charge and eFax service are not subject to these additional fees.
Unlimited calling covers normal business conversation between people and is subject to the InfoWest Fair and Reasonable Use Policy. Call centers and other high-volume operations need a plan quoted to that volume. Call us and we'll build one.
Crystal-clear quality on a device you'll love
We test and certify hardware from Yealink and Poly, and we'll match the phones to how your team works: desk sets, cordless, conference rooms, and headsets.
Yealink T44U
Primary Desk Phone
- Color Screen
- 8 Buttons
- Noise Cancellation
- USB Headset Port
Regular price$165
Call for Price
Yealink T54W
Premium Desk Phone
- Large Tiltable Screen
- 10 Buttons
- Bluetooth & WiFi
- Noise Cancellation
Regular price$269
Call for Price
Yealink W73P
DECT Cordless System
- Base + Handset
- Color Screen
- Supports 10 Handsets
- Excellent Range
Regular price$175
Call for Price
Yealink W73H
DECT Cordless Handset
- Expansion Handset
- Requires W73P Base
- Vibrant Color Screen
- Long Battery Life
Regular price$120
Call for Price
Yealink CP925
Conference Phone
- For Small-Medium Rooms
- HD Audio Quality
- Noise Cancellation
- Touchscreen Display
Regular price$549
Call for Price
Yealink WH62
Wireless Headset
- All-day Comfort
- Crystal-clear Calls
- Works with Desk Phones
- Dual Microphones
Regular price$159
Call for Price
Yealink EXP50
Expansion Module
- For Yealink T54W
- 60 Programmable Keys
- Large Color Display
- Ideal for Receptionists
Regular price$129
Call for Price
Hardware credits with a term
Our standard pricing is flexible month-to-month. Choose a term and get a one-time hardware credit toward your new phones.
1-Year Term
$40
One-Time Hardware Credit / Line
2-Year Term
$80
One-Time Hardware Credit / Line
3-Year Term
$120
One-Time Hardware Credit / Line
Trusted by Southern Utah businesses
"Installation went great! Thomas and Heather were very helpful and very informative. So glad we switched over to info west!"
"Installation was on time and they listened to our concerns and answered all our questions! Customer service was FABULOUS!!"
Frequently asked questions
Yes. In most cases, we can port your existing local and toll-free numbers over to our service. Our team handles the whole process for you.
Your phone system stays online, even if your office internet doesn't. With our Call Routing Failover feature, we can automatically forward all incoming calls to a designated backup number, like your cell phone, so you never miss a customer call.
Yes, a one-time setup and activation fee of $25 per user. It covers professional configuration of your whole system: call routing, auto-attendants, and user setup.
No. There's no on-site PBX to buy or maintain, and the mobile app and webphone work with what you already have. If you want desk phones, we'll help you pick the right ones.
No. We configure the system, install the phones, and set up your users. Most businesses switch without missing a call.
Ready to upgrade your business phones?
Talk to a local expert today. We'll quote your exact setup for free, with no obligation.
(435) 272-4442